绩效管理指南[ Published by Civil Service Bureau
1999]
导言
员工绩效管理是人力资源管理中最重要的职能之一，它使个人目标与部门目标联系起来，以支持和促进部门目标的达到。员工绩效管理应用适当的话，是一个非常有效的管理工具。它为员工提供明确的工作目标和重点，激励员工有更好的表现，培养理想的文化，有利于聚焦到预期的结果，提高沟通能力，有利于员工的发展和部门目标的实现。
本指南的目的是对有效的员工绩效管理制度的原则和目标有一个更好的了解，并就如何成功实施员工绩效管理制度提供指南。这主要针对那些在各部门负责设计和管理绩效管理系统的人们。同时，它为监督员和评价员在考绩中提供有用的实际可行的建议。
本指南包括两部分：
第1部分解释什么是绩效管理，它与其他人力资源职能是如何联系的，其实施目标、特点和成功的关键因素。
第2部分是关于绩效考核的一些问题和答案。
外文原文一
Performance Management Guide
Published by Civil Service Bureau
1999
INTRODUCTION
Staff Performance Management is one of the most important functions in human resource management. It provides the context to link individual objectives with departmental targets, thus supporting and facilitating the attainment of departmental goals. Staff performance management can be a very effective management tool when applied properly. It provides staff with clarity of aims and focus on job expectation, motivates staff to perform better, cultivates the desired culture, helps focus on the desired results, improves communication, helps develop staff and helps achieve departmental objectives.
This Guide aims to create a better understanding of the principles and objectives of an effective staff performance management system and provides pointers on how a staff performance management system could be implemented successfully.
It is intended primarily for those who are responsible for designing and administering performance management systems in departments. It also provides useful practical advice for supervisors and appraises in performance appraisal.
The Guide consists of two parts.
Part 1 explains what performance management is, how it is linked to other HR functions, its objectives, features and critical success factors for its implementation.
Part 2 is questions and answers on performance appraisal.
