PRATICAL USE AND EVALUATION OF “ONE-DOOR” SOCIETY AFFAIRS SERVICE CENTER IN PUDONG NEW DISTRIC
ABSTRACT
Russell M. Linden proposed the seamless government theory on foundation of US public department revolution in the 1990s. It is a new kind of government reforged theory which adapts the customer society and the information era, with “Customer” as a center to provide the variety and characteristic products、the convenience quick service and customer satisfaction with maximum limit.
The " ONE-DOOR " society affairs service center which is made experiments to constructed in the whole city by the PuDong new area is exactly drew lessons from " seamless government " theories of reasonable thought inside pit. Established with the reform direction of legal person, natural artificial core(but is not with government administrative dept. for core). It takes problem as lead and Take" Most optimum distribution of resources direct; Providing the legal person and natural person a more publicly, conveniently and high-qualitily service " as topic, and built up the" ONE-DOOR " service system. The seamless government theory got a full usage and practice during the process of "ONE-DOOR" society affairs service which the citizen can handle affairs more conveniently, transparent, more closely in government.
This article analyzes essence of the seamless government theory, elaborating views of government reforged. You can become aware of both current construction circumstance and problems of" ONE-DOOR " by PuDong new area, and equally well the thinking of how optimize the " ONE-DOOR " service system which combines the seamless government theory from a few aspects such as organization establishment, the flow operation and information-based construction etc.
KEY WORDS: seamless government theory,“ONE-DOOR”service affairs service center,pratical use evaluation