关键词： 第三方物流； 服务质量； 管理体系； 建设
Quality of service third party logistics management system for research：
——Sparrows and logistics company in Guilin
Abstract：
Develops and global economic integration process quickening unceasingly along with the modern science technology, the third party physical distribution takes one kind of advanced enterprise business model, is receiving the various trades and occupations the widespread attention. In third party physical distribution profession development process, no matter is the delivery service demand side or the physical distribution enterprise thought that the delivery service quality is serves the effect the concentrated reflection, is the physical distribution enterprise's life, is the physical distribution enterprise participates in the market competition the magic weapon, is the enterprise sets up one of brand image basic conditions. Therefore, conducts the research to the third party physical distribution enterprise's grade of service to have the very realistic significance.
This article according to asks the question, the analysis question, solves the question mentality arrangement paper structure, take the third party physical distribution enterprise's grade of service as the master line, has analyzed the reason which and the type with “the grade of service disparity model” Guilin small house sparrow physical distribution Limited liability company's grade of service disparity produces, simultaneously gives the comment from customer angle embarking to Guilin small house sparrow physical distribution Limited liability company grade of service management system's construction.
