Abstract
Through the survey of college canteen in both of food and survice,based on many factors of affect the student dining satisfacting, construction of the fuzzy comprehensive evaluation method to deal with the practical problems of dining satisfaction. On the basis of many scholars ,this paper selects the "food satisfaction" and "service satisfaction," a total of nine factors of this two types of indicators to establish factors set, by "very satisfied" or "satisfied", "general", "not satisfied" and "unsatisfactory" five reviews to set a evaluation. Application for the fuzzy comprehensive evaluation method, after analysis of the data and normalized ,has been get the level indicators and the weight of overall goal and the evaluation matrix. Based on this model of dining satisfacting,to solve the problem. Then ,you get the conclusion of model is that satisfaction of the three school canteen are almost the same.Finally, some applications of the proposed are to be given.
Keywords: fuzzy comprehensive evaluation College canteen degree of dining satisfaction
Evaluation matrix application of dining model