Application of Struts in ITSM
Abstract
With the fasted envelopment of Internet technology. The technologies of developing web applications become diversiform and mature. Frameworks provide web applications with prepared software frames and relative software packages. Which improve the speed and efficiency of developing web applications? Struts, which utilizes controllers to separate models from views with the purpose of layers incompact coupling and enhancing systems flexibility, reusability and maintainability. Realizes Model-View-Controller (MVC) design paradigm based on JSP Model 2.The core of Struts framework is a stretchable controller based on some standard technologies like Java Servlets.Java Beans, Resource Bundles and XML (Extensible Markup Language) and some class libraries like Jakarta Commons and so on. The Struts framework performs the ability separating presentation logic from business logic of MVC design paradigm incisively and vividly. The Struts improves applications reusability and extensibility. So it can improve the development efficiency for large-scale complex software system.
This paper mainly writes about two questions. One is how to develop an effective Decision IT Service Management System (ITSM) by using application frameworks fast and efficiently. The other is how to guarantee the flow.
First of all, this paper analyses ITSM requirements, and confirms the system functions, structure and business flow based on the requirement. Then it takes a function module for example to focuses on the design of the system in detail according to requirement analysis. Finally, this paper elaborates on how to realize the ITSM with the technology of Struts.
