ABSTRACT
There is a lack of product service with manufacturers of CNC tool machine at present. They pay minor attention to the machines’operation, repairment, maintain and recovery after they sold them, so it can't ensure the CNC milling machine' processing capacity. Therefore, a novel service mode called CNC product service system (PSS), came into being. Under this mode, CNC machine tool manufacturers and users can achieve a win-win situation by providing the processing capacity of CNC products .
The goal of this paper is to study the theory and method of configuring CNC machine tool product service system. A processing capacity-based configuring system is developed through Web technology, database technology and Java programming language. First of all, a conceptual architecture for CNC-PSS configuration system is proposed. Then, a processing capacity model was established and the factors influencing the model was analyzed. In order to realize the reasonable configuration for produt and managers,a genetic algorithm was used to optimize processing capacity modle of CNC product. Finally, a simple case study and prototype were developed to verify the feasibility of proposed method. Through analyzing the machining tasks from users, manufacturers of CNC tool machine did their best to configure the related resources to achieve great benefits.