论家族企业富升百货的员工培训

论文编号:GS050  字数:19017,页数:25，有外文翻译

摘    要

 目前，随着中国经济日益发展，人才已经成为各个企业争夺的焦点。美国知名管理学者托马斯·彼得斯曾说：“企业或事业惟一真正的资源是人，管理就是充分开发人力资源以做好工作。”人与事的不协调是绝对的，要解决这一矛盾的方式之一就是人员的培训。人力资源的开发要最大程度上挖掘人的潜力使人在工作中充分发挥其优势，并不断发展人的知识、技能和态度，以适应社会和企业的发展需求。谁在培训上做在前面，谁就领先对手一步。本文侧重研究家族企业富升百货在员工培训上的问题,运用理论与实务相结合,提出可行的解决方法。
 首先,本文将概述员工培训的概念和家族企业的概念以及这两方面的理论与特点,并且阐述员工培训对于一个企业的发展的重要性。
 其次,本文根据家族企业富升百货存在的员工培训的现状,提出对企业发展有重要影响的问题,并且通过规范分析法和观察法来研究分析出现问题的原因。
 最后,本文将提出解决富升百货员工培训问题的具体对策,希望产生积极的借鉴作用,能使该公司的培训系统得以完善。
 
关键词:员工培训, 家族企业, 富升百货
  
 
 
Abstract
 At present, with China, economy develops gradually ,the talented person already became the focal point which each enterprise capture. American well-known management scholar Thomas Peters once said that, " The enterprise or the enterprise only genuine resources are the person, the management is the full development human resources completes the work." The person and the matter are uncoordinated is absolute, must solve one of this contradictory ways is employee training. That the human resources exploitation needs the potential excavating a people's on maximal degree makes person bring whose advantage into play sufficiently in the job, knowledge, technical ability and attitude of uninterrupted growth people, need and in order to adapting to development of society and enterprise. Who is acted as on training in at the head, who leads an opponent by single-step right away. The main skelecton of the text is put particular emphasis on studying family firm Fusheng department store problem train going ahead in employee, is applies theory to be sure to combine with reality each other, is brings forward the feasible solution.
 First of all, this text will sum up concept and concept and the theories and characteristics of these two respects of the family firm of employee training, and explain the importance to development of an enterprise of employee training.
 Secondly, the current situation of employee training that the general merchandise exists rises Fusheng department store in the foundation family firm of this text, put forward the problem of having important influence on enterprise's development, and study the analysis through the standard analytic method and the method of inspection to find out the problem and the reason.
 Finally, this text will propose solving the department store concrete countermeasure of promoting the general merchandise employee training problem, hope to produce positive reference function, can make the training system of this company completely.
 
 Key words: Employee training , Family firm , Fusheng department store
目        录
1  绪论 ………………………………………………………………………………………1
 1.1  本文背景及目的 ……………………………………………………………………1
 1.2  国内外研究状况 ……………………………………………………………………1
 1.3  本文研究方法 ………………………………………………………………………3
 1.4  论文构成及研究内容 ………………………………………………………………3
2  富升百货员工培训现状 …………………………………………………………………4
 2.1  富升百货的简介 ……………………………………………………………………4
 2.2  富升百货的员工培训现状 …………………………………………………………4
3  富升百货员工培训的问题以及分析 ……………………………………………………6
 3.1  培训制度不完善 ……………………………………………………………………6
 3.1.1  规章制度不完善 ……………………………………………………………6
 3.1.2  没有落实培训目标 …………………………………………………………6
 3.1.3  培训评估体系不完善和评估方法单一 ……………………………………7
 3.2  培训只是短期行为 …………………………………………………………………8
 3.2.1  没有处理好企业长期效益和近期效益 ……………………………………8
 3.2.2  没有把培训看作是一个长期的工作 ………………………………………9
 3.3  管理层以及接受培训的员工不重视培训 …………………………………………9
 3.3.1  中高层管理者忽视培训的重要性 …………………………………………9
 3.3.2  接受培训的员工敷衍培训…………………………………………………10
 3.4  培训投入太少以及分配不合理……………………………………………………11
 3.5  培训方法单一且没有充分利用培训工具…………………………………………13
4  解决富升百货员工培训问题的对策……………………………………………………14
 4.1  完善培训制度………………………………………………………………………14
 4.1.1  设计系统的培训制度………………………………………………………14
 4.1.2  明确培训目标………………………………………………………………16
 4.1.3  建立科学的培训效果评估体系……………………………………………17
 4.2  做好培训长远规划…………………………………………………………………18
 4.3  端正培训态度………………………………………………………………………19
 4.4  增加并合理分配培训成本…………………………………………………………20
 4.5  丰富培训方法并充分利用培训工具………………………………………………20
 4.5.1  丰富培训方法………………………………………………………………20
 4.5.2  充分利用培训工具…………………………………………………………22
结论…………………………………………………………………………………………23
参考文献……………………………………………………………………………………24
致谢…………………………………………………………………………………………25