中东达汽车公司绩效管理的问题研究

论文编号:GS116  字数:22792,页数:33，有外文翻译
摘    要
 随着市场竞争的激烈，绩效管理越来越被管理者重视，并已成为企业发展不可忽视的重要因素。因此对绩效管理的探讨也成为众多管理者的热门话题之一。通过笔者公司实习并了解其绩效管理的工作过程中，逐渐对绩效管理的含义和关系有了一些粗浅的认识。粗浅的介绍了绩效管理与绩效考核绩效管理作为人力资源管理的核心内容,其根本目的是持续改善组织和个人的绩效,最终实现企业战略目标。目前,很多企业为了在竞争日益激烈的市场环境中培育核心竞争力,纷纷构建了绩效管理体系。但企业在实际操作过程中,却存在着各式各样的问题,严重阻碍和削弱了绩效管理应起的作用。本文以中东达汽车公司为研究对象。
 首先，本文将阐述绩效管理在国内外的发展状况及研究的现状和背景。
 其次，本文将详细讲述绩效管理的基本概况，如：起源、内容、特点和作用等等。
 再次，本文将叙述所研究公司——中东达汽车公司的具体情况。
 最后，本文将概述中东达汽车公司绩效管理的问题分析及所建议采取的解决这些问题的措施。
 
关键词：绩效管理，绩效考核，对策

Abstract
 Along with the vehemence of market competition, the results management is more and more value by the governor, and have become a business enterprise to develop the important factor that can't neglect. The study which therefore manages to the results also becomes one of the hot issue of numerous governors. Pass oneself to physically participate the work process of results management in, gradual meaning and relation managed to the resultses had some superficial understanding. Superficially introduced results management and results to investigate results management as human resource management of core contents, it the basic purpose continuously improve organization and personal results, end carry out the business enterprise strategic target. Currently, a lot of business enterprises for growing core competencies in the competition day by day the vigorous market environment, set up a results management system in succession. But the business enterprise is in actually the operation the process, exist various problems, seriously obstruct and weakenned the results management should include of function. This text with Zhongdongda car company for research object.
 First, this text will elaborate the results management's present condition and background in the domestic and international development condition and the research.
 Secondly, this text will relate the basic general situation of results management in detail, such as: Origins, contents, characteristics and function etc..
 Again, this text will describe the concrete circumstance that the company-Zhongdongda car company study.
 At last, this text will all say the problem that Zhongdongda the results management of the car company analysis and suggest to adopt of workout the measure of these problems.

 Keyword: Results management, Performance evaluation, countermeasure

目      录
1 绪论  ………………………………………………………………………………1
  1.1 题目背景及目的………………………………………………………………1
  1.2 国内外研究状况………………………………………………………………2
  1.3 题目研究方法  ………………………………………………………………3
  1.4 论文构成及研究内容  ………………………………………………………4
2 中东达汽车公司概况 ……………………………………………………………5
 2.1 公司的起源  …………………………………………………………………5
 2.2 公司的绩效管理现状分析  …………………………………………………6
3 中东达汽车公司绩效管理问题分析……………………………………………8
  3.1 对绩效管理认识存在误区 …………………………………………………8
     3.1.1 把绩效考核当作绩效管理 ……………………………………………8
31.2 将绩效管理机密化   …………………………………………………9
  3.2 绩效管理实施中存在盲区 …………………………………………………10
     3.2.1 绩效管理与企业目标脱节 ……………………………………………10
     3.2.2 绩效管理考评指标设计不明确 ………………………………………10
     3.2.3 重员工技能培训而轻员工态度培训 …………………………………11
     3.2.4 绩效考核的方法不合理 ………………………………………………11
    3.2.5 绩效管理的考核主观性强 ……………………………………………11
     3.2.6 企业重绩效考核功能仅限于薪酬发放上 ……………………………13
 3.3 绩效管理缺乏反馈   ………………………………………………………13
     3.3.1 公司上下级绩效沟通不够畅通 ………………………………………13
     3.3.2 公司内部不重视绩效考察结果 ………………………………………14
4 完善中东达汽车公司的绩效管理的对策 ………………………………………15
  4.1建立完善的绩效管理理念 …………………………………………………15
     4.1.1 员工绩效知识培训 ……………………………………………………15
     4.1.2 建立完善的绩效管理体系 ……………………………………………15
 4.2 确定明确绩效管理过程………………………………………………………17
     4.2.1 设定绩效计划 …………………………………………………………17
     4.2.2 确定评价绩效目标达成的标准 ………………………………………18
     4.2.3 对员工进行绩效辅导 …………………………………………………19
     4.2.4 恰当的绩效考核方法 …………………………………………………19
     4.2.5 合理的考核过程 ………………………………………………………20
    4.2.6 选择恰当的激励方式 …………………………………………………23
4.3 合理绩效反馈面谈 ……………………………………………………………23
4.3.1 开展员工座谈会  ……………………………………………………………24
4.3.2 及时反馈考评信息  …………………………………………………………24
结论   ………………………………………………………………………………26
参考文献 ……………………………………………………………………………27
致谢 …………………………………………………………………………………28
附录 A ………………………………………………………………………………29